Shared videos of defects and unresponsive service centres
Posted anonymous reviews on forums
Contacted local politicians
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The Correct Option isB
Solution and Explanation
Step 1: Evidence provided by customers.
The case states that customers shared videos of defective scooters and unresponsive service centres as evidence of the issues they faced with Ola Electric’s products and services. Step 2: Conclusion.
The correct answer is (B), as it directly matches the evidence provided in the case.